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LOCKSMITH UMHLANGA
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Privacy Policy

Last updated: 12 February 2026

1. Information We Collect

Locksmith Umhlanga ("we", "us", or "our") collects information you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Service requests and preferences
  • Communication history
  • Location information related to service calls
  • Payment information (processed securely by third-party providers)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our locksmith and security services
  • Process transactions and send related information
  • Respond to your comments, questions, and service requests
  • Send promotional communications (with your consent)
  • Monitor and analyse trends, usage, and activities

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers who assist in our operations
  • Professional advisors (lawyers, accountants)
  • Authorities when required by South African law

4. Data Security

We implement appropriate security measures in accordance with the Protection of Personal Information Act (POPIA) to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

5. Your Rights Under POPIA

Under the Protection of Personal Information Act, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to the processing of your information
  • Opt out of marketing communications

6. Cookies

We use cookies and similar tracking technologies to collect and track information and to improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us:

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